Part-time Receptionist/Administrator | Sutton Coldfield | 23.25 hours per week – Tuesday 8.15am-1pm and Wednesday & Friday 8.15am – 6.30pm. Temp-perm.
Penns Personnel are looking to recruit an experienced Receptionist/Administrator to work within a busy GP surgery based in Sutton Coldfield. The position is for 23.25 hours per week Tues, Wed and Fri.
This is a busy role whereby the team deal with in excess of 3,500 calls per week.
Duties
- Organise and co-ordinate surgery appointments
- Process hospital referrals, and update medical records.
- Call handling general enquiries to assist the doctors in the provision of accessible, effective and high-quality medical services.
- To provide a courteous, confidential and sympathetic reception service to patients and visitors.
- To ensure that clinical appointments are used as efficiently as practicable.
- To maintain computerised/manual medical records and produce repeat prescriptions.
- Ensuring patients who need urgent consultation are seen as soon as practicable and in accordance with Practice Policy.
- Booking in arrivals for doctors, nurses and other members of the Primary Health Care Team and monitoring the flow of patients into consulting and treatment rooms
- Accepting requests for home visits and ambulance transportation
- Checking consulting rooms at the end of each surgery and ensuring their readiness for next session.
Requirements for the Role
- Excellent communicator both verbally and written demonstrated with people at all levels and in all circumstances
- An understanding, acceptance and adherence to the need for strict confidentiality
- Good level of education to GCSE standard or equivalent
Desirable
Use of clinical system software e.g. EMIS Web Previous NHS experience ideally within a GP setting.
Hours
Tues – 8.15-1pm and Wed & Fri – 8.15 am to 6.30pm. Total hrs: 23.25
Hourly Rate: £11.55 per hour.
