Customer Service Assistant

A superb opportunity to work for a Blue-Chip Organisation within the Consumer Sales Department. You will be responsible for processing ticket orders taken over the telephone, email and face to face at the front ticket desk. Candidates will need to handle enquiries confidently via the telephone as well as processing information in a timely manner. For this exciting role you will need to have excellent communication skills, be computer literate and be very customer focussed.

In return you will be working in an enviable environment, with excellent benefits. You must be fully flexible in your working hours.

The Hours

You will be required to work 35 hours per week (9am to 5pm), which will include working match days (Saturdays or Sundays – three out of four with a day off in the week) so you will need to be flexible as the hours of work will range between 9am-9pm depending on match times.  Weekend working will offer an overtime rate.

Location

Initially based in North Birmingham, you will then move to their Bodymoor Heath, Sutton Coldfield in November.

Do not miss out on this fantastic opportunity!

If you have the skills required and are flexible with your working hours then please do not hesitate to apply!

A superb opportunity to work for a Blue-Chip Organisation within the Consumer Sales Department. You will be responsible for processing ticket orders taken over the telephone, email and face to face at the front ticket desk. Candidates will need to handle enquiries confidently via the telephone as well as processing information in a timely manner. For this exciting role you will need to have excellent communication skills, be computer literate and be very customer focussed.

Make Your Application

Have questions or ready to get started? Reach out to our team for personalized assistance. We’re here to help you navigate your career journey with Penns Personnel.

0121 378 4559

info@penns.co.uk